Senior System Engineer

Posted on 20/07/2022

About the Job 
You’ll assist us deliver excellent service by managing the organisation's IT assets and providing end-user support to internal colleagues for the organisation's IT system to run smoothly.

Primary Role

1. Ensure Efficiency in PC Software & Hardware Support
• Provide in-house system and application software support

  a). Perform system and application software setup and installation to in-house computerization
  b). Perform troubleshooting on system and application software for in-house end-user computerization

• Provide in-house system training to in-house end-user as when needed
• Provide in-house computer hardware support

  a). Perform computer hardware setup and installation for in-house end-user
  b). Perform troubleshooting on common computer hardware problems (i.e.: printer, PC and in-house networking)

2. Ensure Efficiency in Networking Connection (LAN & WAN)
• Planning, design, research and installation of new or upgrade network hardware and software
• Liaise with IT vendor / ISP to troubleshoot and to re-solved networking / connection problem
• Monitoring computer networking performance and availability

3. Ensure Efficiency in IT Security Administration
• Create & maintain end-user profile at their authorised accessibility level
• Manage in standard operation procedure
• Ensure server and client system update with latest patches & configuration

4. Ensure Efficiency in Server Management & Administration
• Monitoring computer servers performance and availability and liaise with vendor to troubleshoot and to resolve computer server problems
• Monitor server logs and storage availability
• Preparing and maintaining proper documentations on IT assets, network diagrams and system configurations
• Weekend work and extended days to support organised changes or incidents may be required

5. Ensure Efficiency in Server Data Backup and Recovery
• Perform periodic system data backup
• Provide assistance in in-house system data recovery
• Ensure all backups are completed accordingly

6. Assist in IT Purchase and Software Licensing Control
• Get a quotation of hardware & software for in-house end-user requests
• Review the quotation pricing change
• To ensure IT requisition completed on time
• To ensure IT requisition items are delivered in good order and provide installation for users
• Review and update Software license control.

Requirements 

• Degree in Computer Studies /Computer Science /Information Technology or equivalent.

• Pleasant personality.

• Able to start immediately will be an added advantage

• Server setup and administration (Linux, Windows, Vmware, etc)

• Network setup and administration (VLAN environment, routing, configuration, firewall administration, bandwidth optimization)

• IT Project planning, management and implementation experience

• Storage design and setup (NAS synology)

• Knowledge in Database (MS SQL & MySQL)

• Knowledge in Web servers (PHP) & Applications servers (AutoCount & SQL)

• Knowledge in Google workspace, Zimbra email server monitoring and any email client software

• IT process & IT security policy implementation & documentation

• Good experience in PC support and software supports skills

• Good command of both written and spoken in Malay and English

CNI allows you to submit your resume using the following methods:

Email	:	cni.hrm@cni.my
Tel	:	03 - 5569 4000
Address	:	Human Resources Management CNI ENTERPRISE (M) SDN BHD (161139-M) Wisma CNI, No 2, Jalan Perunding U1/17 Hicom-Glenmarie Industrial Park Seksyen U1,40150 Shah Alam, Selangor, Malaysia

The Company reserves the right to introduce, modify, amend or annual any of the above from time-to-time at its discretion.